FAQ
How long does delivery usually take?
- In-stock items take 1-2 weeks to deliver, while custom products usually take 6-8 weeks to deliver. The delivery time depends on the products you order, please contact michaelmao@jsston.ltd for details.
What payment methods are available?
- Pay Pal - add to cart via shopify, pay with Pay Pal.
- Credit Card - pay directly with credit card.
- Bank Transfer - transfer to our Hong Kong account via bank.
- Alibaba International Station - we also have our own international station store (https://js-stone.en.alibaba.com/).
- Other payment methods - if there are other methods, please email us michaelmao@jsston.ltd for more details.
How are the game tables shipped?
- After the item is completed, we will contact you and confirm the shipping method, we provide EXW pick up and DDP delivery service for our customers, you can choose as needed.
How do I know if my room will fit?
- All our tables have corresponding sizes, and we also support our customers to customise the size they need.
Do you have your own showroom?
- Our showroom is located in Dongguan, China, which includes billiard table, football table, table tennis table and so on. We also have many new products on display and you are welcome to visit us! If you need to visit, please contact michaelmao@jsston.ltd Contact us to make an appointment in advance.